🛠️ Comprehensive Help & Assistance Directory — Sydney / Western Sydney + NSW + Australia-Wide

🧠 Mental Health & Crisis Support Services

These are more focused on emotional, mental health, or crisis support — very important when someone homeless is struggling with depression, stress, or feeling lost:

• Lifeline — 24/7 crisis support, suicide prevention: 13 11 14 Wikipedia+1

• Suicide Call Back Service — Phone & online counselling: 1300 659 467 National Mental Health Commission

• Beyond Blue — Anxiety, depression, general mental health: 1300 224 636 National Debt Helpline+1

• Kids Helpline — For young people (5-25), free phone/online counselling: 1800 551 800 Wikipedia

• 13YARN — Crisis support for Aboriginal & Torres Strait Islander people: 13 92 76 National Debt Helpline

• ReachOut Australia — Online peer support, forums, mental health resources: ReachOut.com Wikipedia

When life gets rough, finding help shouldn’t feel impossible.
This directory brings together real services, real contacts, and real support available across Sydney, Western Sydney, and the rest of Australia.

If you or someone you know is struggling — you’re not alone, and you’re not forgotten.

🏙️ SYDNEY & WESTERN SYDNEY – LOCAL SUPPORT

🔷 Rapid Response (Haymarket Foundation)

What they do:

• Crisis accommodation

• Outreach case management

• Help with essentials (food, toiletries, etc.)

• Support navigating housing & welfare

• Mental health + alcohol/drug support

Contact:
📞 1300 029 202
📍 137-139 Regent St, Chippendale NSW
✉️ rapid@haymarket.org.au

🔷 Sydney Homeless Early Intervention Service (SHEIS)

Helps prevent homelessness by supporting people to keep their tenancy, reduce rental arrears, and access ongoing support.

📍 Same location as Haymarket Foundation
🕐 Hours: 8am–4pm, Mon–Fri

🔷 Orange Sky – Mobile Laundry & Showers

Free washing, drying, showers + friendly volunteers to talk to.

Where: Operates throughout Sydney & Western Sydney
(Use their website to find times + van locations)

🔷 Western Sydney Community Housing Providers

These services help with housing applications, case workers, long-term support:

• Wentworth Community Housing

• Link Wentworth Housing

• Evolve Housing

• Mission Australia Housing

• Wesley Mission Housing

(If you want, I can add full contacts for each.)

🔷 Local Councils (Western Sydney)

Most councils have homelessness officers or community support teams:

• Blacktown City Council

• Penrith City Council

• Parramatta City Council

• Liverpool City Council

• Campbelltown City Council

• Cumberland City Council

They can give referrals, food support, emergency motel options, and crisis pathways.

Just ask me and I can compile exact numbers for each.

🏡 NSW STATEWIDE HOMELESSNESS SERVICES

🔷 Link2Home (NSW’s Main Homelessness Line — IMPORTANT)

For: crisis accommodation, shelters, referrals, safety assessments

📞 1800 152 152 (24/7)
If someone is suddenly unsafe or without anywhere to sleep — call this.

🔷 Specialist Homelessness Services (SHS)

Network of government-funded homelessness support across NSW.

They help with:

• Crisis accommodation

• Domestic violence support

• Tenancy problems

• Case workers

• Long-term housing pathways

Use the NSW Government portal to find one in your local area.

🔷 Legal Aid NSW – Homelessness Service

Helps with:

• Tenancy rights

• Rental arrears

• Eviction

• Fines

• Centrelink issues

• Domestic violence & safety matters

Website: Legal Aid NSW → Housing and Homelessness section

🇦🇺 AUSTRALIA-WIDE SERVICES

🔷 Ask Izzy (Very Useful)

A huge searchable directory for:

• food

• housing

• bathrooms

• showers/laundry

• mental health

• domestic violence

• financial help

• legal help

Just type your postcode and it shows everything nearby.

🔷 Centrelink Crisis / Hardship Payments

Available Australia-wide for people experiencing:

• Homelessness

• Extreme financial crisis

• Domestic violence

• Mental health hardship

• Sudden loss of income

Payments include:

• Crisis Payment

• Special Benefit

• Advance Payment

• Rent Assistance

🔷 Salvation Army (Aus-Wide)

Offers: shelters, food hampers, financial counselling, case workers, emergency relief, addiction services.

Search “Salvos Near Me” to find local support.

🔷 St Vincent de Paul (Vinnies)

Provides: homeless services, food vouchers, accommodation, vouchers, emergency aid.

🔷 Mission Australia

Case management, housing programs, mental health support, youth programs, substance use services.

🔷 Orange Sky (Aus-wide)

Free laundry + showers in most major cities.

🧠 MENTAL HEALTH & CRISIS SUPPORT (AUSTRALIA-WIDE)

🔷 Lifeline (24/7)

Someone to talk to, crisis counselling, emotional support.
📞 13 11 14

🔷 Suicide Call Back Service (24/7)

Phone and online counselling.
📞 1300 659 467

🔷 Beyond Blue

Help for depression, anxiety, mental health struggles.
📞 1300 224 636

🔷 NSW Mental Health Line (if in NSW)

24/7 mental health triage & referrals.
📞 1800 011 511

🔷 Alcohol & Drug Information Service (ADIS)

Support for addiction and substance struggles.
📞 1800 250 015

🔷 Kids Helpline (Ages 5–25)

📞 1800 551 800

🔷 13YARN

First Nations crisis support
📞 13 92 76

❤️ Final Note: You Deserve Help

If you’re reading this because you’re struggling, hurting, or lost — you’re not weak.
You’re human.

You deserve support, safety, shelter, and dignity.
Reach out. Talk to someone. Call one of these numbers.
Small steps lead to big change — and you don’t have to walk it alone.

🔎 How to Find More Local Help

• Homelessness Australia — They maintain a directory of homelessness services by state/territory. Good first stop to locate services near you. Homelessness Australia

• Ask Izzy — A super useful website/app where you can search for local services: shelter, food, health care, counselling, etc. NSW Government+1